How a mid-market 3PL retired a decade-old WMS — in days, not quarters.
Locked-in license, retired consultants, no path to mobile. The operator replaced their incumbent WMS with Shipider in a single sprint and brought up a new fulfillment customer the same week.
What was wrong before.
The operator had been running on an on-premise WMS installed more than a decade earlier. The original implementation partner had wound down; license renewals were expensive and increasingly opaque; the floor still relied on dedicated scanner-gun hardware that nobody wanted to maintain.
Worse, the system had no clean path to mobile, no usable API surface, and no realistic way to onboard new customers without a multi-week project on the books each time.
- ✕Locked-in license, no realistic path off
- ✕Retired consultants, no first-party support
- ✕Scanner-gun hardware that the floor avoided
- ✕Each new customer = multi-week setup project
Why Shipider.
When the leadership team looked at replacements, the shortlist included two enterprise WMS platforms and Shipider. The enterprise quotes came in at six figures with rollout horizons measured in quarters. Shipider quoted nothing — they could start free and try it on a single tenant.
The decisive moment was a demo where the team brought up a working tenant, imported a sample catalog, and processed a fake inbound pallet from a phone — in a single coffee.
How it actually went.
Leadership decision after a hands-on demo. Free tier signup the same day.
Catalog and locations imported. Operators trained in a single shift — no formal training program needed.
A pilot customer migrated over the weekend. First real inbound pallet on Monday morning.
Remaining tenants migrated. The legacy WMS was archived rather than retired — nobody wanted to log into it again.
The shape of the new normal.
The full migration measured in days, not quarters.
Onboarding speed turned into a sales advantage.
Existing phones replaced the scanner-gun fleet.
Per-tenant audit log from day one. Customers ask, we answer.
I budgeted six months for this. We were live in nine days. I don't really know how to explain that to my board.
The next move.
The team is rolling out branded customer portals next, and quietly evaluating a second site that they previously could not justify automating.
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