The operations layer for 3PLs running many customers, many SKUs, many SLAs.
Multi-tenant data isolation, per-customer billing, and operator workflows tuned for the people actually moving the pallets — without a six-month implementation or a six-figure invoice.
A 3PL is not one warehouse. It's twenty.
A single-owner warehouse has one inventory, one P&L, one rulebook. A 3PL has one of each per customer. That's where most software quietly breaks.
Many customers, one floor
Different SLAs, different SKUs, different packaging rules — all sharing the same racks, dock doors, and operators. The system has to keep them logically separate without making the floor work twice.
Mistakes cost trust, not just dollars
When you mis-pick your own inventory, you lose margin. When you mis-pick a customer's inventory, you lose the customer. Accuracy is the product you actually sell.
Onboarding is a sales constraint
If onboarding a new customer takes two weeks, your growth rate is bound to two weeks. Most legacy WMS systems can't bring up a new tenant in an afternoon. We do that on purpose.
Structural isolation, not bolted-on tags.
Every record in Shipider is bound to a customer at the database layer. Cross-customer access is not a permission setting — it's not possible through the standard API at all.
Every query carries a tenant identifier. Application code can't bypass it.
Operators see all the work. Customers only ever see their own inventory.
Pallet history, photo evidence, edit log — owned, exportable, and SLA-ready.
A new customer goes live in an afternoon.
Not a quarter. Not a sprint. An afternoon — because each step removes a thing you'd normally have to fight with.
One form. Name, billing terms, SLA rules, optional logo. They appear as an isolated tenant immediately.
Drop a CSV or pipe in from their ecommerce platform. Barcodes, dimensions, weights, hazmat flags — all in.
Pick the racks they get. Per-customer or shared zones. The visual rack map keeps it sane.
They get a read-only dashboard with their inventory, orders, and reports. You stay in control of the floor.
Give every customer their own clean window.
Each of your customers gets a focused dashboard — their inventory, their orders, their KPIs. No data from anyone else. No clutter. No way to misread.
- ✓Real-time inventory by SKU and location
- ✓Order status with photo evidence on every pallet
- ✓Velocity, dwell, and discrepancy reports per customer
- ✓API access for direct integration with their ecommerce stack
- ✓Branded portal (Pro & Enterprise) with their logo
Two operators. One audit trail. Zero shipped mistakes.
Maker–checker is built into the order lifecycle, not bolted on. One person processes. A different person independently verifies. The system records both — with photos, signatures, and timestamps — so when a customer asks “what happened on pallet 2841?”, you can answer in ten seconds.
The checker can't see what the processor entered until they've completed their own count.
Pallet condition captured at receipt and dispatch. Disputes resolve with evidence, not memory.
Every edit is logged. Per-customer audit log, exportable on demand.
On-time-in-full, accuracy, and dwell time — pre-formatted for your customer reviews.
Your customers don't see the work.
They see whether you got it right.
Every screen, every flow, and every report in Shipider is built around that single uncomfortable truth.
From ecommerce fulfillment to cold storage.
If you receive, store, and dispatch other people's inventory — Shipider was designed with you in mind. Some specific shapes that fit especially well:
eCommerce fulfillment
Pick & pack at scale for DTC brands. Connects to Shopify, marketplaces, and shipping carriers.
B2B distribution
Pallet- and case-level movement, EDI workflows, and per-customer SLA reporting.
Returns & RMA
Reverse-logistics flow with inspection, photo evidence, restocking, and per-customer reporting.
Cold storage
Temperature-sensitive SKUs, FEFO rotation, and inspection checkpoints baked into the maker–checker flow.
Kitting & assembly
Bill-of-materials, parent–child SKUs, and per-job audit so component drift never reaches the customer.
Hazmat & regulated
Per-SKU compliance flags, restricted location rules, and tamper-evident audit logs for inspectors.
Bring up your first customer
before lunch on Monday.
No hardware. No consultants. No six-month rollout. Start free and onboard a real customer the same day.