A three-person specialty importer moved off the master spreadsheet in a Tuesday afternoon and never bought a scanner gun. They have stayed on the Shipider free tier ever since.
The entire operation lived in one spreadsheet maintained by the founder. It worked because one person held all the context. When that person was traveling, the rest of the team was effectively blind — and the master file had a habit of getting corrupted at the worst possible moments.
A larger WMS could not be justified for a three-person team. Shipider was approached as a pilot — and the free tier turned out to be the actual product. No timer, no feature wall, no upgrade gate. They stayed.
Catalog and locations imported. Operators trained over coffee.
First real pallet received through Shipider. Spreadsheet archived.
All three operators using the platform daily. Knowledge no longer lives in one head.
Token usage stays comfortably under the free allowance.
The free tier is the product, indefinitely.
No scanner guns, no installer.
Operations no longer single-threaded.
Audit trail for every inbound and outbound.
I keep waiting for the free tier to stop working. It just keeps working.
The team is considering upgrading to a paid plan when they bring on a second small site — but not before.
Start free. Get your warehouse on Shipider. Tell us what changed — we are still collecting stories.